If you acquire your own hosting server, you shall have more liberty in regards to what you are able to install and run compared to a shared hosting account. With a shared service, you have access simply to your own account, thus you aren't able to install server-side software. While this is not a predicament for most script-driven applications, there are some which have specific requirements and need particular software to be present on the web server either for some additional features or for them to work at all. If you have practical knowledge, you won't have any difficulties to run the server, but if you don't, you may simply not have the competencies to handle everything and use the script apps you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and help you with any problems that you could encounter.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired with all virtual private server plans which we offer and you can add it either during the signup or at any time after through your billing Control Panel. It includes an hour of custom work on your server, so our admins could help you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed in case it does not work efficiently, so you won't have to waste time to determine what's wrong as they can help you in a very quick and qualified manner. Since this is a one-time upgrade, you could get it just if you need it and if a given task takes shorter time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful if you are unable to do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any of the dedicated web hosting that we offer at any time that you need it. If you need some custom work from our administrators as soon as your hosting server is set up, you'll be able to order the upgrade during the server signup process, or when you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your server, so if you experience any issues to install a third-party piece of software or some program gives errors and doesn't work the way it is supposed to, our specialists shall help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it includes.