Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our technical support team is working day and night to attend to every one of your help questions. Every single ticket you send out to us will be taken care of within up to 60 minutes. If your problem requires the assistance of one of our administrators, we are going to address the ticket to the technician on duty and will inform you that the problem is being resolved.

  • Top quality support service

  • Top–quality Tech Support Service

  • We are on line for you 24x7 to provide assistance and tech support as well as to help you with any issue that you could possibly encounter as you are dealing with your virtual server. We can easily assist you with all installed in advance software packages, such as your OS, server management panel (in accordance with the VPS type) and the Web Hosting Control Panel designed solely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • An in–depth and routinely updated articles base is included in our in–house built Web Hosting Control Panel. It offers you quick tips on how to execute all of the primary website administration jobs. The Help area includes exhaustive how–to articles and reviews and step by step video guides. You can gain access to the Help area by clicking the Help or Video buttons in the upper right side of each Control Panel section.