In case you’ve never signed up for a hosting account or you have switched companies and the new one employs an account administration interface that you have not seen so far, you may become puzzled about how to execute a certain task in your account or on your desktop PC. For this reason, many web hosting providers have set up a knowledge base, which outlines the most popular enquiries and challenges related to the specific platform they use, instead of adding only general info. This type of knowledge base will permit you to find the required info quickly and easily, so you won’t have to spend time and efforts on issues that might require something as simple as clicking a button or marking a tickbox. In this way, not only can you get stuff done, but you can also discover lots of new and useful facts, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you’ve purchased your first shared hosting account through our company or have transferred your website over to us, you’ll grow accustomed to our platform and our custom-built Hepsia hosting Control Panel before you know it due to the fact that we have prepared a comprehensive knowledge base where you can find all the information that you could ever need – both general info in regard to the service as a whole and more specific info about the different features that you can use and the complications that you may face. The articles are available in two places. The whole article archive can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each section of the Control Panel too. You can acquaint yourself with how to do more or less everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles include elaborate guidelines, so you will never become bewildered because of an unclear text. Naturally, in case you experience a more specific problem and you cannot find a solution in our knowledge base, you can get in touch with our customer care staff 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a comprehensive knowledge base for all our present and prospective clients, so if you get a semi-dedicated server package through us, you’ll be able to find any information that you’re searching for at any moment. We have an abundance of educational help articles, which will help you better understand what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are only 2 examples. Our comprehensive tutorials will help you accomplish anything you like – extract the contents of an archive, import a MySQL database, redirect a domain name, and so on. Moreover, we’ve also got troubleshooting guidelines, which will enable you to discover what precipitates a specific problem and the feasible solutions for it. If you’re not able to send emails or your domain opens a 500 Internal Server Error message, for example, you can check our knowledge base and rectify the problem instantly. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.