You'll find a lot of shared hosting companies on the market, however many of them are resellers who have restricted resources, particularly when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The level of support that you can get through this channel of communication varies depending on the supplier - several of them offer experienced telephone support, while others offer basic and customer support only because some issues are more time-consuming and it would be faster and easier to be resolved via a ticket, especially if the situation has to be escalated. Still, it's good to know that you can always contact your web hosting supplier since there are numerous small-scale issues that can be resolved effectively and timely with a call, not mentioning that you will be able to get additional information for the services even before you become a client.

Phone Support in Shared Hosting

Since we have live telephone support 14 hours daily, you will be able to call us and talk with our customer support representatives to find out more about any of the Linux shared packages that we supply and ensure that our servers meet the system requirements for your websites before purchasing anything. For your benefit, we now have phone numbers on 3 different continents and you will be able to call the one nearer to you - in the USA, the UK or Australia. In case you are already a customer, you'll be able to give us a call about general and billing matters, and about some tech ones. In case the situation is strictly technical or it needs more time to analyze, you should employ our ticketing system, which will enable both you and our technical support crew to monitor the details provided by either side.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hrs a day as part of the support services for every single semi-dedicated server package that we supply. As some issues are more difficult and time-consuming, you'll have to open a ticket if you come across such an issue, still for all general, billing or small-scale technical issues you can always phone us and we'll help you immediately so as to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out if you can host your sites on our state-of-the-art cloud platform or you're able to receive any other general information about our semi-dedicated solutions. We now have local numbers in the USA, the United Kingdom and Australia along with an international number, so you'll be able to call the one that is nearer to where you live.