Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center included in Peep Host’s Web Hosting Control Panel. It features an ever–growing database with regularly asked questions and detailed help articles written by our expert client support staff.

  • Top quality support service

  • Educational Videos

  • For people who wish to learn how to troubleshoot a frequently experienced problem by watching a training video, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the tutorial videos are very short and easy to grasp. They offer you step–by–step demonstrations of different web site management activities.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 tech support service and come with a sixty–minute response guarantee. Our skilled customer service technicians will be online around the clock and will remedy any issue that you may have within maximum one hour after the helpdesk ticket submission. In most cases, a reply will be given to you within twenty minutes.