Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing quality support in good time is our main priority, so that we backup each Linux shared packages plan with a 1–hour ticket resolution guarantee. At the time you present a ticket or drop an e–mail, our client customer assistance staff will do their best to generate the most acceptable resolution for your case and to supply you with guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our crew of specialists will be on–line for you 24x7x365 to respond to all your problems and to eliminate any matter that you may have. You are able to post a help and support ticket from your Web Hosting Control Panel or send us an email any moment. Furthermore, on working days, you could ring us or work with the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts a broad practical knowledge base that’s included in all sections. In each area, you will find a Help button that will load for you a selection of step–by–step guides on how to work with a particular element or perform a selected action. Furthermore, we have prepared mini seminar video clips to help you to get a better idea of the Control Panel’s interface.